Toyota Dealers are Barking up the Wrong Tree (Feb 24th)
This week Toyota dealers in the U.S. are rallying on Capital Hill to defend the Toyota brand from attack by Congress. But aren't they aiming their attention in the wrong direction? Shouldn't they be picketing at Toyota headquarters instead?
All this attention is the result of inquiries into "sticky accelerator pedals" and whether the problem has really been solved. So far, 8 million Toyotas have been recalled. Toyota dealers are trying to prevent a backlash from lawmakers and to headoff any attempt by the government to give U.S. auto makers an unfair advantage.
The problem is that the consumer is the jury. Evidence is mounting that Toyota is responsible for its problems and that the corporation - including its car dealers - may have played the central role in perpetuating this crisis.
Trying to distract attention to say that Congress is using this incident to give U.S. auto makers an unfair advantage is just a normal, but untenable defense.
Who is Larry Chao? Here are short video-clips from change seminars he has conducted.
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Toyota Must Deal with Denial March 2, 2010 ¦Read (32) ¦Comment (0)
Toyota’s current troubles seem to illustrate that it is easy for managers to fall into the trap of denial and not accept the very problems that allow them to learn from their mistakes, writes Larry Chao.
No doubt for years to come, the current .. [more]
Toyota Needs to Step up and Take Responsibility... NOW February 8, 2010 ¦Read (67) ¦Comment (0)
It’s almost like the newspapers are prodding Toyota to take action on all of its liability problems.
From the Wall Street Journal, to the Herald Tribune to local newspapers, everyone is reporting on Toyota’s problems with brakes and .. [more]
Is the Sticky Gas Pedal Really Fixed? February 3, 2010 ¦Read (167) ¦Comment (1)
Jim Lentz, president of Toyota U.S. sales says the problem with gas pedals sticking in its cars has been identified and solved.
He believes defects with the pedal itself or floor mats caused the problem and that it has nothing .. [more]
PUBLISHED ARTICLE: Past Success Can Block the Road to the Future February 1, 2010 ¦Read (248) ¦Comment (0)
While organizations struggle to adapt to changing markets, some veteran leaders are learning the biggest hurdles might be their own reluctance to let go of past successes and learn new skills, writes Larry Chao.
.. [more]
Can We Still Trust Toyota? February 1, 2010 ¦Read (144) ¦Comment (0)
Toyota seems to have solved the problem with its sticking gas pedal. But why did this problem get so out of hand in the first place?
Toyota’s sticking gas pedal problem has been front page news for the past several .. [more]
Ed Whitacre the New Comfortable GM CEO (Jan 26th) January 26, 2010 ¦Read (170) ¦Comment (0)
Congratulations to Edward E. Whitacre Jr, who has just been confirmed as permanent chief executive of General Motors. Whitacre had been serving as interim CEO while recruiters had been searching for a permanent replacement.According to .. [more]
A Symbol of Excess... Again January 18, 2010 ¦Read (240) ¦Comment (0)
This month Burj Khalifa, the tallest building in the world, opened in Dubai. How ironic that this monument opens in a city, where the economy has imploded and real estate prices have crashed. Perhaps it serves as a painful symbol of excess, where .. [more]
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